How To Make A Warranty Claim

How to ship your Warranty Claim product to DIVE SHADES:

Pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product. DIVE SHADES is not responsible for packages lost in transit.

  1. Your name, return address and telephone number.
  2. The DIVE SHADES Warranty Tracking Number (TR) – provided by calling DIVE SHADES Customer Service at (866) 416-8247.
  3. A brief description of the problem or service you are requesting.
  4. A copy of your dated receipt and/or additional information as requested by DIVE SHADES Customer Service.

Reference your assigned DIVE SHADES Warranty Tracking Number (TR) on the outside of your package. Failure to do so may cause a delay in processing your claim or package being returned without repair.

For our Warranty Policy or general information on your product, please contact DIVE SHADES Customer Service. The representative will assist you in identifying your DIVE SHADES product and determine the best course of action for your warranty claim.

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